FAQs

Q?What is the exact location of Karnot Mahal?
A.

If you are coming from Delhi ask for Galta Ji Gate just before reaching Jaipur city. Once you reach Galta Ji Gate, you have to take right from that circle and travel 1.5 km to reach Ramganj Chaupar. The hotel will be on your left hand side at the Ramganj You will look out for board of Karnot Mahal or SBBJ Bank. Park you car inside the 1st Gate. The SBBJ bank will be on your left hand side inside the old haveli gate. Call +91-90-24-651556 AND +91 8432 103367 for parking assistance or pick up. The Hotel is also marked on Google Maps, search for Karnot Mahal Jaipur and you will find us on Google Maps.

Q?How Karnot Mahal is different from other Hotel?
A.

Karnot Mahal is a 270 year old heritage hotel situated in the heart of old Jaipur city. We have tried very hard to keep the heritage structure intact and try to get as close to the hotel industry standards. This is unique place to stay and one should be ready to embrace the hustle and bustle of town, appreciate the beauty of old structures. Please note that being located in the old city, the common entrance portion is bit messy and we request you to form an opinion once you enter the Hotel premises.

Q?What is the best time to visit Karnot Mahal?
A.

Jaipur get tourists throughout the year. Summers are little bit hot while winters are pleasant.

Q?What type of food is served at the restaurant - Princess Court?
A.

We serve authentic Rajasthani, Indian and International Cuisines.

Q?How can I book my accommodation?
A.

You can reserve your accommodation by clicking on BOOK NOW button, put your check in and check-out dates, no. of room required, no. of adult and children staying in the room and search for the availability. Once you find room on desired dates you may select meal plan from the option, click reserve, fill your personal details and make payment. Please mention the correct email id as you will receive a voucher on your email id. In case you find any difficulty in booking online, you can dial +91-8955-7562-07 for help. Alternatively you can book offline by calling us on 91-8955-7562-07 or writing to us at reservations@karnotmahal.com and our reservation team will contact you shortly.

Q?I donít have credit or debit card, may I deposit money in your Bank Account?
A.

Once you have received intimation of booking details from our Hotelís email id [reservations@karnotmahal.com] you may deposit the money mentioned in the email in the following bank account:

  • Beneficiary Name - SVN TECHTRICS PVT LTD
  • Bank Account No. >> 75105079288
  • Bank Name >> STANDARD CHARTERED BANK
  • Bank Branch >> MI ROAD JAIPUR
  • IFSC CODE / IBAN No. >> SCBL0036039
  • SWIFT CODE >> SCBLINBB
  • Account Type >> Current

Q?Can I cancel my reservation?
A.

If you wish to cancel your reservation, you email with your voucher and from your email id to reservations@karnotmahal.com . There are cancellation charges applicable and we request you to please read our cancellation policy mentioned below. We do not accept cancellations on Phone.

Q?What is the cancellation policy?
A.

Please find below our standard cancellation policy.

  • Cancellation of booking done more than 15 days prior to date of check-in, 90 % amount would be refunded to the customer.
  • Cancellation of booking done more than 7 days and less than 15 days prior to date of check-in, 50 % amount would be refunded to the customer.
  • Cancellation of booking done in less than or equal to 7 days prior to check-in date; no refund would be given to the customer.